FAQ's GENERAL

WHAT TIME WILL YOU DELIVER AND SET UP THE DAY OF MY PARTY ?

ALL DELIVERY'S ARE TYPICALLY SET UP 1-2 HOURS BEFORE START TIME. DURING BOOKING , YOU WILL BE ABLE TO ENTER A PARTY START TIME AND OUR CREW WILL PLAN YOUR DELIVERY BASED ON THIS INFORMATION.

IS MAD BOUNCE MACOMB LICENSED AND INSURED ?

ABSOLUTELY! WE ARE LICENSED BY THE STATE OF MICHIGAN , AND FULLY INSURED. MAD BOUNCE MACOMB IS A DEDICATED, FULL-TIME , PROFESSIONAL OPERATION. THIS IS NOT A SIDE GIG - ITS OUR FOCUS,  ALL DAY,  ALL WEEK,  AND ALL YEAR!

WILL MAD BOUNCE MACOMB SET UP INFLATABLES ON OTHER SURFACES BESIDES GRASS?

FOR YOUR SAFTEY, MAD BOUNCE MACOMB WILL SET UP INFLATABLES ON GRASS , SMOOTH CONCRETE AND INDOOR SURFACES ONLY. WE DO NOT SET UP INFLATABLES ON SAND, WATER OR ANY TYPE OF ROUGH TERRAIN. SINCE THERE WILL BE EXTRA ANCHORING REQUIREMENTS NEEDED (SANDBAGS) ADDITIONAL CHARGES MAY APPLY FOR CONCRETE OR INDOOR SURFACE SET-UPS. 

WHAT HAPPENS IF WEATHER SUDDENLY CHANGES FOR THE WORSE AFTER MY INFLATABLE RENTAL IS ALREADY SET UP ?

WEATHER CONDITIONS CAN CHANGE SUDDENLY AND UNEXPECTEDLY. NO INFLATABLE SHOULD BE USED IN THE EVENT OF WINDS OR GUSTS ABOVE 15MPH , OR THUNDER , LIGHTNING , HAIL OR OTHER INCLEMENT SEVERE WEATHER WARNING. 

IN THIS EVENT , IMMEDIATELY DISCONTINUE USE OF YOUR BOUNCE HOUSE, WATER SLIDE OR OTHER INFLATABLE PARTY RENTAL AND DEFLATE THE UNIT AS QUICKLY AS POSSIBLE.

I FOUND A CHEAP BOUNCE HOUSE RENTAL ON MARKETPLACE - WHY ARE YOUR PRICES HIGHER ?

THE OLD SAYING "IF IT LOOKS TOO GOOD TO BE TRUE , IT PROBABLY IS" APPLIES HERE. MANY OF THE BOUNCE HOUSE RENTAL DEALS YOU FIND POSTED ON PLACES LIKE MARKETPLACE UTILIZE OLDER , WORN OUT LEGACY BOUNCE HOUSES AND/OR LIGHT-DUTY RESIDENTIAL BOUNCE HOUSES, BOTH OF WHICH LACK KEY INFLATABLE SAFETY FEATURES PER THE STATE OF MICHIGAN. ALL OF THESE IMPORTANT SAFETY FEATURES ARE FOUND ON OUR NEW , COMMERCIAL GRADE INFLATABLES. NOT TO MENTION , PROBABLY THE MOST IMPORTANT ASPECT HERE IS A FULL INSURANCE POLICY THAT IS TYPICALLY NOT COVERED BY YOUR LOCAL MARKETPLACE SELLERS.

WHAT ITEMS ARE STRICTLY PROHIBITED ON ALL INFLATABLES ?

1. SILLY STRING

2. FACE PAINT , GLITTER OR CONFETTI 

3. FOOD , DRINKS , GUM OR CANDY

4. CLEANING PRODUCTS 

5. WATCHES OR OTHER JEWELERY

6. KEYS OR OTHER SHARP OBJECTS

7. SHOES OR OTHER FOOTWEAR

8. PETS